- paul@spotlesswhitstable.co.uk
- Monday - Sunday 9:00 am - 10:00 pm
A: Carpets typically dry within 3–4 hours and upholstery within 5–6 hours, depending on ventilation.
A: Most standard sofas take around 1–2 hours, depending on size, fabric type, and how heavily soiled they are. Delicate fabrics (velvet, linen, viscose blends) may take a little longer because they require slower, specialist techniques.
A: We ask that small and delicate items are moved beforehand. We can carefully clean around larger furniture or move it where practical.
A: Yes. All products are eco-friendly and safe. If fabric protection is applied, keep pets and children away until fully dry.
A: Yes — as long as there’s a lift. Ground-floor flats are never a problem.
A: Yes. I use targeted odour‑neutralising treatments that work deep into the fibres, not just on the surface. If the odour has penetrated the foam, I’ll advise you honestly on what’s achievable.
A: We always carry out a commercial vacuum on all carpets and upholstery, as part of the service.
A: Just a standard tap and a normal plug socket. We can work around most setups.
A: Complete removal depends on stain type and material, but we’ll always give honest advice.
A: We recommend professional carpet cleaning every 12 months for most households, or every 6 months if you have pets, children, or allergies.
A: We use hot water extraction (steam cleaning), the method recommended by manufacturers.
A: No — when performed correctly, shrinkage is extremely rare.
A: Most homes benefit from cleaning every 12–18 months; busy homes every 6–12 months.
A: No. We use residue-free solutions to prevent rapid re-soiling.
A: You can walk immediately with clean socks, but minimise traffic until dry.
A: We inspect and test all upholstery before cleaning to ensure safe treatment.
A: Most households benefit from a professional upholstery clean every 12–18 months.
Homes with pets, children, or allergy sufferers may prefer every 6–12 months
A: Drying times vary from 2–6 hours for most synthetics and 6–12 hours for natural fibres.
Airflow is the biggest factor — opening windows or using a fan speeds things up significantly
A: Yes — we professionally clean and condition leather suites.
A: Blot — don’t rub — and contact us quickly. Avoid shop-bought removers.
A: I can remove, or improve, the vast majority, but no professional can guarantee 100% removal. Some stains permanently alter the dye or fibre. Before I start, I’ll assess the fabric and give you an honest, realistic expectation.
A: Certain stains are notoriously stubborn, especially if they’ve been treated with DIY products. The most challenging include Oil‑based stains, - Ink and permanent marker ,fake‑tan, hair dye, paint and nail varnish.
A: No scrubbing, no rubbing, no chemicals.
Just blot gently with a clean, white cloth and leave it. Scrubbing pushes the stain deeper and can distort the pile.
A: Many supermarket sprays contain bleaches, brighteners, or solvents that:
A: Yes. We use specialised odour-neutralising treatments.
